How long does it take to process my order? Orders are typically processed within 1-3 business days before being shipped.
What is the estimated delivery time for my order? Once shipped, delivery usually takes 5-9 business days, depending on your location and other factors such as customs clearance.
Do you offer international shipping? Yes, we ship to many international destinations. Please note that shipping to certain remote areas may not be possible.
How can I track my order? After your order is shipped, you’ll receive a tracking number and instructions to monitor your shipment through the carrier’s website or our tracking page.
What should I do if my package is delayed? If your package is delayed, please contact us at Grace@huntmix.com, and we’ll help resolve the issue promptly.
Do you offer free shipping? Shipping costs depend on your location and the size of your order. Any applicable fees will be calculated at checkout.
Are customs fees or taxes included in the shipping cost? No, customs duties, taxes, or additional fees for international orders are the responsibility of the customer and are not included in the shipping charges.
What if I receive a damaged or incorrect item? Please contact us at Grace@huntmix.com with your order details and photos of the damaged or incorrect item. We’ll work to resolve the issue quickly.
Can I return or exchange an item? Yes, we accept returns and exchanges for eligible items within a specific timeframe. Visit our Returns Policy page or contact us for more details.
How do I contact Huntmix customer service? You can reach us by email at Grace@huntmix.com or by phone at (786) 571-7920. We’re happy to assist with any questions or concerns.
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